At Antioch Care DME, we are here to support you at every step of your healthcare journey. If you have questions about our services, medical equipment, appointments, or your orders, this page will guide you.
1. Self‑Help Resources
Services and General Information
- Learn more about our patient advocacy, care coordination, and medical equipment support.
- If you are unsure which product or service is right for you, contact our team for guidance.
Orders and Shipping
For questions about order status, shipping time, or delivery issues, please reach out using the contact options below.
You can place orders for selected medical equipment and supplies directly through our website or by contacting our team.
Once your order is placed, our team will confirm product availability and delivery details with you.
Basic Equipment Use & Safety
- Always read and follow the manufacturer’s instructions that come with your equipment.
- If you are unsure how to properly use an item, contact us before use so we can help guide you.
- If you experience discomfort, pain, or an emergency while using any medical device, stop using it and contact a healthcare professional immediately.
2. Appointments and Care Support
- Need help scheduling or rescheduling an appointment with a patient advocate or care coordinator?
- Have questions about follow‑up, documentation, or communication with providers?
Our team can help you understand your options and guide you through the process.
3. Frequently Asked Questions (FAQ)
For quick answers to common questions about services, products, orders, and policies, please visit our FAQ section.
4. Need More Help? Contact Support
If you cannot find the answer you are looking for in this Help Center, our support team is ready to assist you personally.
You can contact us for:
- Questions about services, products, or availability
- Help with an existing order or return
- Assistance with appointments or care coordination
- Any other support related to Antioch Care DME
Contact options:
- Phone: +1 (925) 350-0184
- Email: info@antiochcaredme.com
- Contact Form: Use the form on our Contact page to send us a message.
We aim to respond to all support requests as quickly as possible during our normal business hours.